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Privacy Policy

Contact Details

We can be reached via email on hello@viatravel.com.au or by phone on +61 477538741

Your Information

  1. We respect the privacy of your personal information.
  2. In the course of browsing our website or communicating with us, you may provide personal information about yourself. We will use reasonable efforts to ensure that this information is securely stored and prevented from unauthorised use.
  3. We may use third parties to assist us in analysing or processing your personal information, and we require that such third parties agree to comply with our Privacy Policy and all appropriate confidentiality and security measures. We do not, however, accept any responsibility or liability for the way in which any such third party operators treat your information.
  4. We will not sell or share any information we collect for commercial purposes, except to provide the services you’ve requested or under extraordinary circumstances in order to take action regarding illegal activities, situations involving threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.
  5. At any time you may seek clarification as to whether we hold personal information about you and if so, what that information is.

What Information Do We Collect?

We collect volunteered information through the use of interactive forms. 3rd party provider rezdy.com processes all tour bookings. All booking related information will be subject to the Rezdy Privacy Policy. Via Travel has satisfied itself that their information policy and security measures taken by Booking Boss are adequate and protects our customers’ information satisfactorily.

On joining the e-newsletter mailing list, we will also collect your name and email address. Other information that may be collected may include but is not limited to website traffic volume, frequency of visits, type and time of transactions, type of browsers, type of operating system, page visits, website referral data, Cookie data, and live chat transcripts.

Those who supply us with their e-mail address or phone number may receive e- mail contact or phone calls from us with promotional information regarding new tours/offers. If you do not wish to receive such contact, please unsubscribe or let us know by emailing us or calling us at the above mobile number.

Cookies and Javascript

We may use Cookies and JavaScript to assist in providing services and to enhance the navigation of the website. If you have these disabled these in your browser your experience of the website may be adversely affected.

Changes To This Privacy Policy

We may update this policy from time to time by updating this page. Should you have a privacy complaint, please notify us about it in order for us to have an opportunity to fix the problem. We will review your complaint and will act to resolve the issue at first point of contact.